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Answers to our most frequently asked questions are just one click away

Contact Us

Phone Hours:

Sales Team: (888) 497-0290

Monday - Friday: 8:00am - 7:00pm (EST)

Saturday & Sunday: Closed

Email Hours:

Monday - Friday: 8:00am - 7:00pm (EST)

Saturday & Sunday: Leave a message and we will get back to you the following business day

Ordering & Cancellation

Ordering & Cancellation

Does FireAlarm.com Require a Contract?

FireAlarm.com is one of the only companies in our industry that is

Ordering & Cancellation

How Do I Enter a Coupon/Discount Code?

Have a coupon code you want to use? Click “Checkout” once you’re

Ordering & Cancellation

I Am Tax Exempt. How Should I Place an Online Order?

Give us a call at 888-497-0290 before placing an order online so

Ordering & Cancellation

Can I Place an Order Over the Phone?

Why, yes! Of course! You can call us at 888-497-0290, Mon –

Ordering & Cancellation

Are the Details of My Online Transaction Secure?

Absolutely, yes! Your privacy is as important to us as it is

Ordering & Cancellation

I Can’t Seem to Find the Part That I Want. What Should I Do?

If you cannot find the part you’re looking for on our online

Ordering & Cancellation

What Are Your Order Cancellation Policies?

In Stock Items: If your order is in stock, you have forty-eight

Ordering & Cancellation | Quotes

Checking Your Order Status

You can find your order status and delivery updates in Orders