Submitting a Quote Request

Step 1: Add Items to Your Quote List

  • Create a User Account: It is highly recommended to create an account before sending a quote request. Having an account allows you to manage and view your quotes from your account dashboard.
  • Browse Products: Go to the product page of the item you need.
  • Click the “Add to Cart” button — you’ll find it right below the product description.
  • Repeat for any additional items you’d like to include in your quote.

 

💡 Tip: Not every item has pricing listed online. Adding them to your quote list allows our team to provide you with accurate, up-to-date pricing and availability.

 

Step 2: Converting Your Cart into a Quote

Go to your Cart, it’s icon is shaped like a shopping cart on the top right corner of the screen

Here, you can:

  • Adjust quantities
  • Remove any items
  • Add notes or special instructions

 

Once you are ready to continue with requesting your quote, click “Proceed to Checkout”

 

Step 3: Submit Your Request

Fill out your billing and shipping information as normal

  • Name
  • Email
  • Company (optional)
  • Phone number
  • Any specific project notes you think we should know.

 

Once you’ve filled out this information, Where it reads “Agreement” you’ll find the button that reads
“Request a Quote”. When you’re ready to submit, select “Request a Quote”, agree to the terms and conditions, then go ahead and hit “place order”.

Our team will review your request and get back to you with a custom quote in 1–2 business days.

 

What Happens After?

Once submitted:

  • You’ll receive an email confirmation.
  • Our sales team may contact you if more details are needed.
  • You’ll get your official quote with pricing and product availability

 

Still Have Questions?

Check out our Contact Page or you can always reach us at 888-497-0290

or [email protected]. We’re happy to walk you through it.

 

Related Topics:

Checking Your Order Status

Can I place an Order Over the Phone?

Converting Your Quote to an Order

Additional Information

Yes! In addition to products, you can request a quote for services like installation, maintenance, fire alarm system monitoring, and more. Send a message using our contact form(link) and specify your service needs, or send an email to [email protected]. You can view a full list of the services we offer here (Link to services page).

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

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Related Topics

Help Topic: Submitting a Quote Request

Contact Us & Store Hours

Sales & Purchasing Department

Contact us if you have questions regarding an order or if you need a product quote.

Phone: (888) 497-0290
Email: [email protected]
Services & Technical Department

Send us enquiries for FireAlarm.com services & ask how we can assist you with your fire alarm system build.

Email: [email protected]

Engineering Department

For all engineering enquiries & concerns.

Email: [email protected]

Emergency Support

For emergency services or urgent product enquiries, contact our emergency line.

Email: [email protected]

Information

For all other enquiries, please contact our information support team.

Email: [email protected]

Phone Hours:

Monday – Friday: 8:00am – 7:00pm (EST)

Saturday & Sunday: Closed

Email Hours:

Monday – Friday: 8:00am – 7:00pm (EST)

Saturday & Sunday: Leave a message and we will get back to you the following business day