What Are Your Lead Times?

FireAlarm.com deals with a variety of manufacturers, distributors and sources to get you the parts you need as soon as possible. With that, we have three (3) different lead-times associated with our site:

1. “Please Call For Availability” – This indicates that we can and have sourced this unit in the past, but we are unsure of the latest ETA and pricing from our manufacturer sources. In this case, we will need to reach out to our manufacturer sources before being able to provide you any concrete information.

2. “Estimated [quantity] Days/Weeks” – Depending on the quantity you are looking for, this indicates that we should have the units in-stock in one of our warehouses, with one of our manufacturer sources, or both. All of these units have a default 6 – 8 day processing time as the units must go through our product verification process at our main Hub in New York prior to being shipped out to you. Depending on your circumstances, we could expedite this processing time for additional costs.

3. “In Stock” – This equipment is in stock in either one of our local warehouses, our OEM partner warehouses, etc., but standard processing time applies (on average 1 – 5 Business Days) as the units must go through our product verification process at our main Hub in New York prior to being shipped out to you. Depending on your circumstances, we could expedite this processing time for additional costs.

PLEASE NOTE: Any and all pricing and availability are subject to change without notice being given to the client.

Additional Information

Yes! In addition to products, you can request a quote for services like installation, maintenance, fire alarm system monitoring, and more. Send a message using our contact form(link) and specify your service needs, or send an email to [email protected]. You can view a full list of the services we offer here (Link to services page).

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

There is no minimum order requirements for a quote. Whether you need a single item or a large bulk order, we can provide a custom quote based on your needs.

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Related Topics

Help Topic: What Should I Do in Case of a Fire Emergency?

Help Topic: What Is a Horn / Strobe Notification Appliance?

Help Topic: Should I Have a Smoke Detector in Every Room?

Contact Us & Store Hours

Sales & Purchasing Department

Contact us if you have questions regarding an order or if you need a product quote.

Phone: (888) 497-0290
Email: [email protected]
Services & Technical Department

Send us enquiries for FireAlarm.com services & ask how we can assist you with your fire alarm system build.

Email: [email protected]

Engineering Department

For all engineering enquiries & concerns.

Email: [email protected]

Emergency Support

For emergency services or urgent product enquiries, contact our emergency line.

Email: [email protected]

Information

For all other enquiries, please contact our information support team.

Email: [email protected]

Phone Hours:

Monday – Friday: 8:00am – 7:00pm (EST)

Saturday & Sunday: Closed

Email Hours:

Monday – Friday: 8:00am – 7:00pm (EST)

Saturday & Sunday: Leave a message and we will get back to you the following business day