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Sales Team: (888) 497-0290

Monday - Friday: 8:00am - 7:00pm (EST)

Saturday & Sunday: Closed

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Saturday & Sunday: Leave a message and we will get back to you the following business day

Help Topics

Services

How Much Does a System Cost?

Fire Alarm Systems, Life Safety Systems, and Security Systems all vary greatly

Services

I Don’t Know What Service I Need. What Should I Do?

On our site’s header, click on Fire Safety Services under our services

Services

Do You Provide Installation Services in My Area?

Most definitely. Just give us a call at 888-497-0290 so we can

Shipping & Delivery

What Is Your Expedited Shipping Cut-off Time?

All products with a “In Stock” lead time note can only be

Shipping & Delivery

What Are My Shipping Options?

If you are purchasing units that have a “[quantity] In Stock” lead

Shipping & Delivery

What Are Your Lead Times?

FireAlarm.com deals with a variety of manufacturers, distributors and sources to get

Ordering & Cancellation

Does FireAlarm.com Require a Contract?

FireAlarm.com is one of the only companies in our industry that is

Ordering & Cancellation

How Do I Enter a Coupon/Discount Code?

Have a coupon code you want to use? Click “Checkout” once you’re

Ordering & Cancellation

I Am Tax Exempt. How Should I Place an Online Order?

Give us a call at 888-497-0290 before placing an order online so

Ordering & Cancellation

Can I Place an Order Over the Phone?

Why, yes! Of course! You can call us at 888-497-0290, Mon –

Welcome to FireAlarm.com Customer Service

What would you like help with today? You can quickly take care of most things here, or connect with us when needed.

Ordering & Cancellation

Return & Warranty

Shipping & Delivery

Company Info

Quotes

Services

FAQs

Quick Assists

Answers to our most frequently asked questions are just one click away

Make a Return

Check Your Order Status

Convert Your Quote to an Order

Order Online With Tax Exemption

Request a Quote

Contact Us

Phone Hours:

Email Hours:

Help Topics

How Much Does a System Cost?

I Don’t Know What Service I Need. What Should I Do?

Do You Provide Installation Services in My Area?

What Is Your Expedited Shipping Cut-off Time?

What Are My Shipping Options?

What Are Your Lead Times?

Does FireAlarm.com Require a Contract?

How Do I Enter a Coupon/Discount Code?

I Am Tax Exempt. How Should I Place an Online Order?

Can I Place an Order Over the Phone?

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